May 162011
 

Twice last week, situations confirmed the old adage, “When one door closes, another one opens.” I experienced this, and a friend did, as well.

I was completing a project, and getting ready to send it to an inexpensive online copy place I’d chosen after a lot of searching. But before I placed my order, I realized I had several questions. After filling out their contact form with the questions, I waited. And waited.

A week later, I called and got an answering machine. Since my questions were too involved to leave as a message, I hung up. Disappointed, I realized that if that was what their customer service was like, I didn’t want to use their service. So back to the search engine.

Almost immediately, I found another company who was even less expensive than the first one. When I emailed my questions, I got a rapid response, even though it was after hours. So I’m going with them.

My friend had a similar experience. Ten days before a party she was organizing, the venue she’d selected notified her they were going to be closed on that day. After a day of frantically trying to find another location, she found one. It was slightly more expensive, but much nicer and with a better catering menu. And the people she dealt with were much more courteous and helpful.

When you have a door close in your face, it’s hard to remember that it might be for the best. You’ll never know what would have happened if your original plans had gone through. It could have been fine, or it could have been disastrous.

But when it slams, and you have to go looking for a new door, keep in mind that the one you find just might be better in ways you can’t even imagine.

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