May 312011
These are books I’ve found helpful in learning how to deal with difficult people. You can use them as a place to start finding resources that will help you cope and care for your well being.
- Tongue Fu!: How to Deflect, Disarm, and Defuse Any Verbal Conflict
by Sam Horn
- Take the Bully by the Horns: Stop Unethical, Uncooperative, or Unpleasant People from Running and Ruining Your Life
by Sam Horn
- The Verbally Abusive Relationship: How to recognize it and how to respond
by Patricia Evans
- Verbal Abuse Survivors Speak Out; On relationship and recovery
by Patricia Evans
- Controlling People: How to Recognize, Understand, and Deal with People Who Try to Control You
by Patricia Evans
- The Gentle Art of Verbal Self-Defense at Work
by Suzette Haden Elgin
- Toxic People: Decontaminate Difficult People at Work Without Using Weapons Or Duct Tape
by Marsha Petrie Sue
- The Reactor Factor: How to Handle Difficult Work Situations Without Going Nuclear
by Marsha Petrie Sue
- Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work
by Robert M. Branson
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