These are books I’ve found helpful in learning how to deal with difficult people. You can use them as a place to start finding resources that will help you cope and care for your well being.

1. Tongue Fu!: How to Deflect, Disarm, and Defuse Any Verbal Conflict by Sam Horn
2. Take the Bully by the Horns: Stop Unethical, Uncooperative, or Unpleasant People from Running and Ruining Your Life by Sam Horn
3. The Verbally Abusive Relationship: How to recognize it and how to respond by Patricia Evans
4. Verbal Abuse Survivors Speak Out; On relationship and recovery by Patricia Evans
5. Controlling People: How to Recognize, Understand, and Deal with People Who Try to Control You by Patricia Evans
6. The Gentle Art of Verbal Self-Defense at Work by Suzette Haden Elgin
7. Toxic People: Decontaminate Difficult People at Work Without Using Weapons Or Duct Tape by Marsha Petrie Sue
8. The Reactor Factor: How to Handle Difficult Work Situations Without Going Nuclear by Marsha Petrie Sue
9. Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work by Robert M. Branson