May 312011
 

These are books I’ve found helpful in learning how to deal with difficult people. You can use them as a place to start finding resources that will help you cope and care for your well being.

  1. Tongue Fu!: How to Deflect, Disarm, and Defuse Any Verbal Conflict by Sam Horn
  2. Take the Bully by the Horns: Stop Unethical, Uncooperative, or Unpleasant People from Running and Ruining Your Life by Sam Horn
  3. The Verbally Abusive Relationship: How to recognize it and how to respond by Patricia Evans
  4. Verbal Abuse Survivors Speak Out; On relationship and recovery by Patricia Evans
  5. Controlling People: How to Recognize, Understand, and Deal with People Who Try to Control You by Patricia Evans
  6. The Gentle Art of Verbal Self-Defense at Work by Suzette Haden Elgin
  7. Toxic People: Decontaminate Difficult People at Work Without Using Weapons Or Duct Tape by Marsha Petrie Sue
  8. The Reactor Factor: How to Handle Difficult Work Situations Without Going Nuclear by Marsha Petrie Sue
  9. Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work by Robert M. Branson

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